Invitation to Tender: CTC/14‐15/MHA/027 – Online Work Permit Application Software

Invitation to Tender

ID Number: CTC/14‐15/MHA/027

Addendum 1

Question and Answer Round 1

The Ministry of Home Affairs invites suitably qualified vendors and developers to submit a firm price proposal for the development and implementation of software to facilitate, in a secure manner, the web-based customer service aspects of the work permit and criminal record application aspects for the Immigration Department. The tender includes software development and support. For queries regarding this invitation contact the undersigned at yk.vo1544871834g@AHo1544871834M1544871834. Responses will e-mailed to all who express an intention to tender.

The Cayman Islands Government does not bind itself to accept the lowest nor any tender. Late bids will not be accepted. CIG will not defray any cost incurred by bidders. The Cayman Islands Government shall not be bound to assign any reason for not accepting any tender and may accept a Tender in whole or in part.

The bidder must provide a brief summary of the proposal, highlighting the solution description and outlining the specific benefits to the Cayman Islands Government.

Business Objectives

The Immigration Department manages over 21,000 active work permits and processes an average of approximately 600 applications for renewals and work permit grants monthly. The objective is to streamline the application process and improve customer service by offering online solutions which will not only make it easier for employers and employees to transact business with the government in a transparent and efficient manner but also offer improved turn-around time on applications and processing.

The system will create as close as feasible a virtual one stop shop for conducting work permit applications with the Immigration Department and reduce the need for customers to wait in long lines to file applications and submit documents.

Instructions to Bidder

This section outlines specific instructions for a proposal submission. Bidders that do not adhere to these instructions may be subject to disqualification without further consideration.

Your Tender when completed is to be delivered, together with all other relevant documents, to:

The Central Tenders Committee

c/o the Ministry of Finance

Government Administration Building

#133 Elgin Avenue, George Town

Grand Cayman, KY1-9000


Re: CTC/14/15/MHA/027—Immigration Work Permit Online Application Software

The deadline for delivery of Tender submissions is Wednesday, April 15, 2015, 12:00 noon.

The Tender and any other supporting documents stated when completed and signed are to be received not later than Wednesday, April 15, 2015, 12:00 noon in a package that must not bear any indication of the bidder’s identity. Tenders must be submitted in clearly marked envelopes; five copies for each proposal containing company information. Each proposal must also be supplied in an electronic format either on a flash drive or CD. Included in the submission should be evidence of Trade and Business license, technical specifications and requirements of the software, warranty and support information, time period for delivery and the price proposed for the Tender. Where off-the-shelf software is supplied, evidence of authority to distribute and service each component. The pricing for each proposal should be on the first page of each proposal for ease of reference.

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